Message received! We'll get back to you within one business day. In the meantime, check out our FAQ below for quick answers.
Common Questions
I paid but never received my files. What do I do? +
Check your spam folder first — our delivery emails occasionally get filtered. If nothing's there, email us at [email protected] with your receipt and we'll resend immediately.
Can I get a refund? +
We offer refunds within 48 hours of purchase if you're not satisfied with your documents. Just email us with your order details and let us know what fell short — we want to make it right.
Is my resume data stored or sold? +
No. Your resume and job description are used only to generate your tailored documents in that session. We do not store, sell, or use your personal career data for any other purpose.
Do you offer team or enterprise plans? +
We're exploring volume pricing for career coaches, bootcamps, and HR teams. If you're interested, reach out at [email protected] and we'll discuss options.
How is MyJobDaddy different from ChatGPT? +
MyJobDaddy is a purpose-built system, not a general-purpose chat tool. Our prompting pipeline is specifically engineered for resume tailoring, keyword mapping, and ATS optimization — and it produces formatted, download-ready documents instantly. ChatGPT requires you to prompt, iterate, and format everything yourself.